3:40PM EST Jan 6, 2009 - Saleforce.com suffers a 40 minute outage.
Thousands of businesses were left without access to their applications Tuesday after Salesforce.com's servers suffered a service disruption. The problem affected all of the software-as-a-service vendor's data centers for at least 40 minutes.
According to a Salesforce.com, a core network device failed, stopping all data from being processed in Japan, Europe, and North America. When the system failed to trigger a failover to redundant systems, Salesforce.com staff had to carry out a manual recovery.
"While we are confident the root cause has been addressed by the work-around," the company said, "the Salesforce.com technology team will continue to work with hardware vendors to fully detail the root cause and identify if further patching or fixes will be needed."
No surprise there -- this type of stuff happens all the time, even to the big boys. The CRM stock did take a 5% dive but it'll surely recover.
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